Quality appliances. Local service. Delivery & collection available.

PPLATINUMAPPLIANCES

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AFTERSALES

Warranty support

Log a warranty issue and track it from first call through engineer attendance and resolution.

Report a problem

Case workflow

1

New case loggedStatus is visible to staff and can be updated as work progresses.

2

TriageStatus is visible to staff and can be updated as work progresses.

3

Engineer assignedStatus is visible to staff and can be updated as work progresses.

4

Visit bookedStatus is visible to staff and can be updated as work progresses.

5

Repair / partsStatus is visible to staff and can be updated as work progresses.

6

ResolvedStatus is visible to staff and can be updated as work progresses.

Platinum Appliances

New, used, graded & refurbished appliances.

Customer care

Delivery • Collection • Warranty support

platinumappliances.co.uk

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